|
|
|
Q1. What are the requirements for listing
an item for sale on other sites? |
|
Ans. |
There are two: |
|
1. Sellers must confirm their
identity with eBay and PayPal |
|
2. They will also need to offer
at least one safe payment method on their listings – this means
either PayPal or
a merchant credit card account. |
|
|
Q2. Why does eBay have more stringent
requirements for listing items for sale internationally? |
|
Ans: |
eBay seeks the highest level
of authentication to improve the safety of trade and better
protect our buyers. The ability to buy from and sell to members
in other markets is an important part of the eBay marketplace.
Many eBay sites have different registration requirements, especially
in smaller markets. People trying to commit fraud may take
advantage of these different registration requirements in smaller
markets in order to sell on eBay.com and other larger sites.
This initiative is aimed at creating a more level playing field,
making sure that all users have gone through an appropriate
level of identity checks. |
|
|
Q3. Why does PayPal and eBay ask its members
to confirm their identity? |
|
Ans: |
Identity confirmation increases
the security of the PayPal network as well as trust & safety
among the eBay community. Because financial institutions screen
their account holders, PayPal's authentication process increases
security when you pay or are paid by parties you do not know. |
|
|
Q4. What are the benefits of identity
confirmation? |
|
Ans: |
|
 |
More spending power: Send
unlimited funds from your PayPal account. |
 |
No withdrawal limits: Withdraw
unlimited funds from your PayPal account. |
 |
Increased security and credibility: Identity
confirmation not only offers you increased security, but it
also lets others know you’re an authenticated member of the
community. |
 |
More buyer and seller confidence: Buyers
and sellers value your confirmed identity status. It shows
you have successfully passed PayPal's identification checks |
|
|
Q5. What are the safe payment requirements
for sellers and what does eBay consider to be a safe payment method? |
|
Ans: |
eBay requires sellers listing
internationally to offer at least one safe payment method on
their items. Safe payment methods include PayPal or a Merchant
Credit Card account. In addition to safe payment method, sellers
may include other accepted payment options on their listings.
(See the Accepted
Payments Policy for specific details.)
eBay strongly encourages sellers to offer payments through
PayPal – PayPal is not only convenient to use, but it also
offers buyers and sellers industry-leading protection against
fraud, chargebacks, and theft of financial data. |
|
|
|
|
Q1. Can I login to PayPal to confirm my
identity using my bank account? |
|
Ans: |
No. At the moment, confirming
your identity with bank account can only be done when you list
an item on eBay. |
|
|
Q2. Do I need to have a PayPal account
before I can confirm my identity using bank account? |
|
Ans: |
No. If you don’t have a PayPal
account, one will be created for you as part of the identity
confirmation process upon entering your bank account information. |
|
|
Q3. After I receive the 2 random deposits
in my bank account, where do I enter these amounts? |
|
Ans: |
You should return to eBay
and enter the 2 amounts.
You can either log in directly to ‘My eBay’ or by clicking
on the link in the email that you should have received
from eBay on confirming your identity with a bank account. Learn
more. |
|
|
Q4. What happens if I enter the incorrect
deposit amounts? |
|
Ans: |
You will have 3 attempts to
correctly enter the 2 small deposited amounts which were sent
to your bank account. After the third incorrect attempt, you
will need to contact customer
support to assist you. |
|
|
Q5. Can I request a new set of deposits
to be sent to my bank account? |
|
|
|
Q6. Do I have to link my eBay and PayPal
accounts after confirming my identity using bank account? |
|
Ans: |
No. Your accounts will automatically
be linked once you receive confirmation that you have completed
confirming your identity with your bank account. |
|
|
Q7. Why is PayPal asking me to provide
additional information after I login to my new PayPal account? |
|
Ans: |
If you' created PayPal account
during the identity confirmation process, PayPal will only
ask you for basic information to get you started. In order
to complete the full sign-up process of your new PayPal account,
you may be requested at a later time to provide additional
information. |
|
|
|
|
Q1. How does PayPal keep my credit information
secure? |
|
Ans: |
PayPal never shares your credit
information with third parties, including transactions made
between buyers and sellers on eBay. Plus, transactions with
sensitive information sent between your computer and our servers
are automatically encrypted at the highest level possible.
To further shield your credit card number, we do not directly
connect our firewall-protected servers to the Internet. This
makes PayPal one of the most secure ways to pay and get paid
online. Learn
more. |
|
|
Q2. After confirming my identity with
credit card, why do I need to link my eBay and PayPal accounts? |
|
Ans: |
Linking your eBay account
with your PayPal account after you’ve confirmed your identity
helps eBay and PayPal recognise that you have completed the
process. Plus, you’re required to offer PayPal or a merchant
account as an accepted safe payment method on your items
when you list internationally.1
Furthermore, on eBay sites like the US, UK, Australia
where eBay and PayPal are integrated, it helps expedite
the payment processes in order to make checkout easier
and more convenient for your buyers. |
|
|
Q3. Can more than one PayPal account be
linked to a single eBay account? |
|
Ans: |
No, only one PayPal account
can be linked to a single eBay account. |
|
|
Q4. Can I login to my PayPal account to
link my eBay account? |
|
Ans: |
No, you need to login to
your eBay account and follow the instructions to complete
the linking
process. |
|
|
|
|
|